The products on this website are not shown to actual size nor are the images binding as to detail. Some products may appear larger or smaller than their actual size.
We make every effort to ensure that all information on this website is totally accurate. If any errors appear, we will correct them as soon as possible. If errors appear in either product descriptions or product details it is not possible for us to honour the incorrect information.
The security and privacy of our clients’ and their personal information is of prime importance to us. This page has been created to inform you of the information we need to collect, why we need to collect such information and how we use the information we collect.
You can view www.ohmygia.com without the need to tell us who you are or without revealing any personally identifiable information. Personally identifiable information is any piece of information which can be used to uniquely identify, contact, or locate a single person. This includes, but is not limited to a person’s full name (if not common), home, billing or other physical address, e-mail address, telephone number or other contact details, credit card numbers and expiration dates.
However, if you wish to make a purchase from the website the following information must be provided by you so that we are able to complete your order:
We are the sole owner of the information collected on our website. We may retain personally identifiable information for accounting purposes and general record keeping. Clients can opt to deactivate their account and have their details removed from our database by sending an email to hello@ohmygia.com.
Your Credit Card information is only entered at the payment processing stage when you decide to make a purchase. This is provided securely by …….. We do not hold any credit card details from on-line clients
………….will use your personally identifiable information to detect and prevent fraud and process your card payment in a secure and confidential manner.
We will not sell, trade or rent your personally identifiable information to third parties under any circumstances unless we are required to do so by law or to enable us to complete your order. When we ship your order we must share your name and address with the shipping company. We only provide the minimum personal identifiable information to a third party that is necessary to complete a requested service.
We monitor the traffic throughout the website and we only use this information to compile overall statistics for our own purposes. The information we track includes IP Address, DNS Name, Browser Type, Page Views, Operating System and Time-stamps. This information is used by us to improve the usability, performance and effectiveness of our website and is not disclosed to any third parties unless we are required to do so by law.
If your personal identifiable information changes or you would like to revise this information on our database, please e-mail your request of change/update of details to hello@ohmygia.com.
This website may provide links to other third party sites which are not under our control. We are not responsible for the practices, content or availability of any such websites. A link does not imply endorsement of, sponsorship of, or any affiliation with the linked site. We provide the link as a convenience only. If you decide to access linked third party websites, you do so at your own risk and we will not be held responsible or liable for any loss or damage caused by the use of or reliance on any third party websites.
We may be required to share personally identifiable information, and any other information available to us in order to investigate or prevent, or take action with regard to illegal activity or suspected fraud.
All of our prices are in British Pounds and include Value Added Tax. Please note that our prices are subject to change without notice.
We make every effort to ensure that all information on the website is completely accurate. If any errors appear, we will correct them as soon as possible. We regret that if errors appear in prices it will not be possible to honour mistaken information. If a product is shown at a price lower than its actual price, we will at our discretion cancel the order and inform you of the cancellation or contact you for further instructions. We may offer the option to pay the difference between the lower price and the actual price. We may arrange for a substitute item of the correct price to be supplied to you. You are of course entitled to reject this substitute item in which case we will arrange to refund the purchase price to you as soon as possible. If the order has been shipped, you will be required to pay the difference between the lower price and the actual price or alternatively you can return the product with all packaging and paperwork at your expense.
Due to the volume of orders, an item can go out of stock before we are able to post notification on our website. If this occurs, we will notify you by telephone call or e-mail as quickly as possible in order to arrange for a substitute item of the equivalent price if possible/available. You shall be entitled to reject the substitute item in which case we will arrange to refund the purchase price to you as soon as possible.
For your convenience we accept the following methods of payment:
When you decide to purchase an item from the website, the following process is employed by us to process and fulfil all orders. On our server, we will collect your information to include your name, address, e-mail address, contact telephone numbers and ring size where appropriate. You will then be directed to ………. secure server to input your card details. When payment has been authorised we will e-mail a confirmation that your order is being processed. All orders must be paid for in advance in full and credit and debit cards are therefore debited as soon as you place your order.
During the processing of your order, we will again contact you by e-mail or telephone to confirm your order, the delivery address and any other special requirements you may have. Once your order has been processed, we will send you a final e-mail confirming your order has been accepted. A binding contract is formed when you have received an e-mail from us confirming that your order has been accepted.
Goods will be despatched when the order is confirmed and payment has been cleared. This process may be made slightly longer if we need to adjust the size of a ring you have ordered. All orders are fully insured. A signature may be required to acknowledge your receipt of the order. Please make arrangements for someone you trust to be available at the delivery address so that they can acknowledge receipt of your order. We will only ship to the address of the registered card holder.